Help,
Hassles and Hiring …………… .
.
Help
with costs:
Citylink & ScotRail offer or accept several discount cards, runabout
tickets & special fares (some include CalMac & Bowmans on Mull).
Advance booking may be cheaper.
Some
journeys are subsidised
by, or operated for, Argyll and Bute Council. Several are shown in
the tables. Fares may be less than for unsubsidised journeys by the
same operator.
Highland Railcards
cost
£7.50, are available only to adult residents, and give 50% off fares
on the West and North Highland Lines. Information from Oban Station
or 01463 239026.
Strathclyde Concession Cards:
All holders travel half fare on all trains Oban-Glasgow and free on
all service buses in this Guide (incl the Mull Shuttle) except east of
Tyndrum (p 8) and north of
Mull
(on pp 18-19). Reservations costing £1.50 are recommended for Citylink (08705 50 50 50 or see p 4). Islanders also travel free on
their local ferries. All residents over 60 or disabled can apply.
Further information from post offices, 0141 333 3211 or
www.spt.co.uk
Residents travelling to hospital may claim travel &
accommodation expenses. Details from 0800 220 759 or your surgery.
For routes to homes & hospitals see
www.mict.co.uk
CalMac offer reduced fares for cars taking
patients to hospital with a warrant from their doctor.
If
your journey goes wrong:
We
want you to enjoy your journey
If
you have cause to complain you
should normally contact the operators (see the tables). If not
satisfied you might approach the following as appropriate: The
Director (Development Services), Argyll and Bute Council, Kilmory
Castle, Lochgilphead, PA31 8RT (about this Guide or journeys shown as
subsidised); the Bus User Complaints Tribunal, PO Box 23556,
Edinburgh, EH3 9YS; the Caledonian MacBrayne Users’ Committee, or the
Rail Passengers’ Committee, both at Corunna House, 29 Cadogan Street,
Glasgow, G2 7AB; or our local voluntary group, the Mull and Iona
Ferry Committee, c/o Argyll and Bute Council, Breadalbane Street,
Tobermory, Mull, PA75 6PX.
Hiring your own transport
(not,
we hope, because of the above!):
(1)
Taxis on
Mull
- p 14.
(2)
Self-drive Car Hire: Craignure: Bayview Garage, (also 16 seat
minibus) 01680 812444;
Airfield:
Mull Car Hire, Glenforsa, 01680 300402; Tobermory: MacKay’s
Garage (also van) 01688 302103; Fionnphort: MacDougall’s
Garage (also 8 seat minibus) 01681 700294.
(3)
Cycle Hire: Craignure: Bayview Garage 01680 812444; Sheiling
Holidays 01680 812496; Kells
Gallery
&
Crafts 01680 812580;
Salen: Babs Whyte 01680 300501; Tobermory: A Brown
(Ironmonger) 01688 302020; Fionnphort: The Ferry Shop 01681
700 470; Seaview 01681 700235;
Iona:
Finlay
Ross 01681 700357.
..If
you need help getting about.
22.
There is
wide, easy access to Oban trains, all CalMac ferries herein &
certain buses to Tobermory & Calgary. Mull Rail and Tobermory Taxi
can both carry passengers in wheelchairs. For info on stations see
www.scotrail.co.uk/axe.htm;
For further info. and help please tel in advance to ScotRail
0845 6057021 or to other operators’ local offices (see tables).
Passengers
in vehicles can ask to queue separately and be parked near the lift on
the Oban ferry. New, wheelchair-friendly facilities for other
passengers come into use at Oban this summer. Until then please ask
for help lest boarding be steep
ScotRail
and CalMac can provide wheelchairs for use on their principal
premises and vessels. You can borrow wheelchairs for use around
Mull from the Red Cross 01680 300643, around
Iona from
Finlay Ross 01681 700357 and around Oban from Shopmobility 01631
567150 (powered scooters too).
For a
taxi at the gangway in
Oban ring
01631 56 then 4744, 4666 (both have vehicles for wheelchairs) or
4148
Petrol
can be
had (eg.in shop hours) at Craignure, Tobermory, Salen or between
Bunessan and Fionnphort
And if after 22 pages you need a toilet
visit
Iona, Tobermory, Dervaig, Salen, Craignure, Bunessan, Fionnphort
and in summer Calgary or Ulva Ferry.
